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Privacy Policy

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LTJ Estates ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us regarding our estate agency services.

Who We Are

LTJ Estates is a residential estate agency specialising in property sales.

Contact Us:

Memberships:

  • Information Commissioner's Office – Reference: ZC095527

  • Property Redress Scheme – Reference: PRS056964

For full certificates for both memberships or business insurance covers, please email info@ltjestates.co.uk.

Information We Collect

Information You Provide

  • Name, email address, and phone number

  • Property details (if selling)

  • Property preferences (if buying)

  • Information submitted via website forms

  • Any other information provided when contacting us

Information Collected Automatically

  • IP address

  • Browser type

  • Pages visited on our website

  • Cookies and usage data

How We Use Your Information

We use your personal data to:

  • Respond to enquiries about buying or selling property

  • Arrange property viewings

  • Market and sell residential properties

  • Provide updates about properties you may be interested in

  • Improve our website and services

  • Comply with legal and regulatory obligations

Legal Basis for Processing

Under UK data protection law, we rely on:

  • Consent: when you opt in to receive marketing communications

  • Contract: when processing is necessary to provide estate agency services

  • Legitimate interests: to respond to enquiries and improve services

  • Legal obligations

Sharing Your Information

We may share your personal data with:

  • Property sellers when arranging viewings

  • Professional advisers (e.g., solicitors, conveyancers, mortgage brokers) where relevant

  • Service providers supporting our website or business operations

  • Regulatory authorities or other authorities as required by law

We do not sell your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, and accounting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data

  • Withdraw consent where processing relies on consent

To exercise these rights, contact us at info@ltjestates.co.uk.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can manage or disable cookies via your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of these websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised date.

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